A Bay Space household mentioned they misplaced all their $10,000 trip resulting from air journey disruptions after they tried to go away SFO for a visit to Jamaica.
Their itinerary was a convoluted community of unbiased bookings, and all of it got here crashing down Tuesday morning the second Southwest Airways’ first flight from SFO to Miami was cancelled.
From there, they have been scheduled to fly to Jamaica on American Airways. Nonetheless, Khuranas known as his American to reschedule a global flight and was informed that he must begin over and rebook all the pieces.
In complete, Khuranas mentioned he misplaced about $10,000 on aircraft tickets, Airbnb reservations, and pay as you go long-term parking at SFO.
“[American Airlines] simply informed us that [the Southwest cancellation] Khurana mentioned because the household packed as much as drive dwelling. “If you’d like a refund, you may should ask Southwest.”
Southwest Airways mentioned Monday it’s going to function a few third of its scheduled flights over the subsequent few days as winter climate continues to wreak havoc on vacation journey throughout the US.
Because of the mass cancellations, the U.S. Division of Transportation mentioned: They were looking to see if Southwest could have done more to stop them.
Khuranas, who refused to present his first title, did not get a lot sympathy from Airbnb hosts both.
“I perceive why property homeowners should be strict, however that is the definition of anomalous nature,” Khurana mentioned. “I do not assume I am going to ever guide or prepay for a restrictive fare sooner or later. Pull out one pin and the entire thing falls aside.”
With two college-aged youngsters, the Khuranas have been wanting ahead to a uncommon alternative for his or her household to get collectively. Nonetheless, there have been no departure flights from SFO, so I returned to Danville to search out one other flight.
“At the very least we have been in a position to spend a while collectively as a household this morning,” mentioned Mrs. Khurana with a weary giggle.
We’ve got reached out to Southwest Airways and SFO for remark.
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